business
Woman says popular oil change business left engine with extensive damage
By Justin Gray at WSB-TV (ABC) - News
· June 30, 2026
· 3 min read
A Douglas County woman says a routine oil change left her car undriveable and her engine sitting in the backseat of her car.She called Channel 2 Consumer Investigator Justin Gray after seeing his report on a similar problem from another customer at the same store.Jihan Johnston-McGlotten said her...
Key takeaway Jihan Johnston-McGlotten said her 2019 Jeep Grand Cherokee was severely damaged after an oil change at a Take 5 location on Thornton Road.
Why this matters in The Atlanta
The recent incidents at the Take 5 location on Thornton Road raise concerns about the level of service and accountability at local businesses in Douglas County. With two reported cases of severe engine damage after oil changes at the same store, customers may be wondering about the quality of work being done at this national chain's local franchise. The fact that the local franchise owner, Shehzaan Chunara, is the one negotiating with affected customers highlights the importance of local oversight and regulation. As consumer advisor Clark Howard noted, when something goes wrong at a national chain, it's often the local store owner who is responsible for making things right. In this case, the store owner's response to the incidents, including a refusal to increase compensation for a damaged engine, may damage the reputation of not just the individual store, but also the broader business community in Douglas County.
About this story
Original reporting by WSB-TV (ABC) - News . The Atlanta surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WSB-TV (ABC) - News . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: June 30, 2026 ·
Source: WSB-TV (ABC) - News ·
Reading time: 3 min
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Frequently asked about this story
What is this story about? A Douglas County woman says a routine oil change left her car undriveable and her engine sitting in the backseat of her car.She called Channel 2 Consumer Investigator Justin Gray after seeing his report on a similar problem from another customer at the same store.Jihan Johnston-McGlotten said her...
When was this published? This article was first published on June 30, 2026 by WSB-TV (ABC) - News and curated for The Atlanta readers.
Who reported this story? This story was reported by Justin Gray at WSB-TV (ABC) - News. To learn more about how The Atlanta selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The Atlanta, or browse our daily briefing and topic hubs .
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