A family received an unexpected apology from an animal hospital after an employee failed to follow their wishes. The family had brought their 19-year-old cat, Annie, to be euthanized due to a severe decline in health. However, the cat remained alive for 18 months after the procedure was supposed to take place.

The cat, a purebred Ragdoll, was taken to a hospital in February 2025. The family's intention was to end Annie's suffering, but the hospital employee's actions went against their wishes. The hospital has since apologized to the family.

Further details about the incident and the hospital's response are available, including a statement from the veterinarian.