A customer's complaint against a car dealership has surfaced. The incident occurred in Louisiana, involving a woman who took her SUV in for repair. After a lengthy wait, she visited the dealership and discovered unexpected work being done on her vehicle.

The woman started recording and inquired about the state of her engine. A service manager's response was captured on film, revealing that parts from her vehicle had been used for another customer's repair. This was done without the woman's knowledge or consent.

Further details about this incident can be found through news sources, including Atlanta News First.